Can I cancel or modify my reservation?
Yes, you can cancel or modify your reservation. For more information, please reach out to us via call or email, 5-days before your reservation date.
FAQs
Can we bring food inside the resort?
Yes, outside food can be brought inside. For more details, please call +63 955 035 0388 or send us an email at ylaybookings@gmail.com.
Is the restaurant open daily?
The restaurant is only open from 11:00 AM tp 8:00 PM Thursdays through Sundays. It is closed on Mondays, Tuesdays and Wednesdays.
Is there Wi-Fi available?
Yes, complimentary Wi-Fi access is available throughout the resort. Whether you’re relaxing in your room, lounging by the pool, or enjoying a meal at the restaurant, you can stay connected and easily share your wonderful moments with friends and family.
Are we required to use swimsuit to use the pool?
To maintain a clean and hygienic environment, proper swimming attire is required when using our swimming pool. We kindly ask all guests to wear appropriate swimwear while enjoying our pool facilities.
Are pets allowed at the resort?
Yes, your furry babies are welcome at Ylay Resort. We understand that pets are part of the family, so we make sure that you and your furry companion can enjoy a comfortable stay together. To ensure the comfort and safety of all our guests, we kindly ask that you inform us in advance if you …
What amenities are included in the room rate?
For more information, please visit our Amenities page.
Can we check-in earlier than schedule?
While we do our best to accommodate our guests’ needs, however, early check-in is generally not available. Our standard check-in time is at 9:00 AM, allowing our housekeeping team ample time to prepare each room to our high standards.
Where is Ylay Resort located?
We are located at Purok 4A Mimbalot, Buruun, Iligan City, Lanao del Norte, Philippines. Just beside Northern Highlands, green gate to your left.
What are the check-in and check-out times?
For Day Use, check-in time is at 9:00 AM, and check-out time is at 6:00 PM For Overnight Use, check-in time is at 9:00 AM, and check-out time is at 8:00 AM the next day.